Shipping policy

Shipping Policy

At Shamma Mart, we strive to deliver your orders quickly and securely across the UAE.

• Delivery Area: We currently ship to all Emirates within the UAE.

• Processing Time: Orders are processed within 1–2 business days.

• Delivery Time: Standard delivery takes 2–5 business days, depending on your location.

• Shipping Charges: Shipping fees are calculated at checkout. Free shipping may be available on selected orders or promotional offers.

• Order Tracking: Once your order is shipped, you will receive a tracking number via email or SMS.

• Delivery Delays: Delivery times may be affected by public holidays, weather conditions, or unforeseen circumstances.

• Incorrect Address: Please ensure your shipping address is accurate. Shamma Mart is not responsible for delays or additional charges due to incorrect or incomplete addresses.

• Damaged or Missing Items: If your order arrives damaged or incomplete, please contact us within 48 hours of delivery so we can assist you promptly.